Local authorities have high degrees of accountability, which often complicates matters when they want to contract out their cleaning services.
A common issue is budget constraints. A council can’t be seen to be overstretching its very finite resources, so building cost-effectiveness into any new contract with an external cleaning company is critical.
Contract management can also be a concern: is the new outsourced cleaning partner going to be familiar with local government processes and able to meet the sector’s unique demands?
On top of all this, adherence to standards is a must, as is compliance with regulations. Local authorities need to comply with rules pertaining to waste management, health and safety, environmental protection and more.
Finding a local authority cleaning company that meets all of these demands is made all the easier when you take a look at Goldservice’s 35-year track record in the commercial cleaning space.
Having first entered the local authority cleaning market when we took on our first school client more than a decade ago, today we offer cleaning services across the whole local government sector, from town halls and community centres to bus stations and libraries.
Local authority cleaning services – the Goldservice way
One of the main advantages of working with Goldservice as your local authority cleaning partner is our in-depth knowledge of council procedures and compliance.
We understand the procurement process – and the time it can take for decisions to be made – as well as the need to supply well-trained, properly-vetted staff who have the right to work on council premises.
Another of our key assets is our in-depth communication and reporting. We work with you to ascertain exactly what you need to satisfy any regulatory demands and ensure that our cleaning teams are exactly where they are supposed to be at the time they are meant to be there.
Unusually for the commercial cleaning sector, our senior management team is also on call 24/7 to help.
In fact, we are often one step ahead of clients when it comes to performance evaluation. We understand that the quality of work that our cleaners provide is incredibly important to local authority clients, and to nip potential problems in the bud before they have even started, we regularly audit our teams’ work – unprompted – to ensure exemplary levels of service.
Importantly, we can work with you to help you achieve your sustainability goals and targets, too, ensuring that rigorous recycling protocols are followed when needed. Written details of our own environmental credentials are available upon request.
We can take care of the following for local authority clients:
Our expertise in the local authority sector
Our first local authority cleaning contract began just over 10 years ago – and we still serve that same client to this day.
A key element of the work we do for councils is to make sure that our team of 300+ cleaners are completely up-to-date with the latest training and Health & Safety regulations.
We further ensure that all local authority clients are allocated appropriate staff – such as those with DBS checks if they are to be cleaning schools, care homes or local authority premises where vulnerable adults are located.
We also understand that expectations in this sector are high. Local authorities are readily judged by members of the community who use their services, so libraries, swimming pools and other council-owned public spaces need to be expertly cleaned on a consistent basis.
Our reliable, highly-skilled cleaners are part of our extended family and can be depended upon to provide the service our local authority clients demand.
8 reasons to choose Goldservice for your local authority cleaning
Excellent cleaning service. The team and service given is professional, thorough, and efficient. Highly recommend for anyone looking for reliable and high-quality cleaning. We have been using for many years.
We have been using Goldservice for the past five years, and I could not be happier with the service.
We use Goldservice for a local event that we organise annually. The team are friendly and reliable and the staff that are with us on the day are polite, helpful and very hard-working. We
would have no issue recommending them to anyone and we look forward to working with them again next year.
I have personally used Goldservice for over 10 years across the sites I look after, and have always found them to be honest, trustworthy and extremely reliable.
Goldservice have been cleaning for 3 of our businesses for about 10 years now, we are delighted with their services. They are reliable & cover any problems & staffing issues as a priority.
As Premises manager I contracted in Goldservice Contract Cleaning to carry out a deep clean of all the Corridors & Toilets at my school. The whole team worked extremely hard for the whole week and the end results are above and beyond what i had expected. We have already received great feedback from the staff & students on their return from the summer holiday, exactly what I was hoping for.
I came into the office this morning and noted yet again how Goldservice continues to go above and beyond. The office was its usual immaculate self, and our small kitchen was gleaming. Please accept our gratitude and thanks for all your efforts. We really do appreciate it.
