Onboarding

Our onboarding process has been carefully designed to minimise disruption when cleaning staff arrive at your premises – and to get them off to a flying start.

When working with a new commercial cleaning client, onboarding is one of the most important parts of the process.

Among other things, clients want to know:

  • How will we be recruiting their cleaners?
  • What experience will they have?
  • When will they be starting?
  • What training will they receive?
  • How will we be transitioning any existing cleaning staff (if relevant) under TUPE regulations and making them part of the new team?
  • What can the client expect from management during the first few weeks?
  • What cleaning products will be used?

To answer all of these questions, we present each new commercial cleaning client with a tailored onboarding document, which sets out our approach step by step.

It helps to reduce any surprises and misunderstandings – and is designed to facilitate the seamless integration of our cleaning services into your business.

Our approach to onboarding has been honed over many years, and clients tell us it works.

As Premises manager I contracted in Goldservice Contract Cleaning to carry out a deep clean of all the Corridors & Toilets at my school. The whole team worked extremely hard for the whole week and the end results are above and beyond what i had expected. We have already received great feedback from the staff & students on their return from the summer holiday, exactly what I was hoping for.

Carl, Charles Darwin Secondary School

I have personally used Goldservice for over 10 years across the sites I look after, and have always found them to be honest, trustworthy and extremely reliable.

Mark Effenberg, Franchise Director

We have been using Goldservice for the past five years, and I could not be happier with the service.

Jon Wittenberg, Club Manager

We use Goldservice for a local event that we organise annually. The team are friendly and reliable and the staff that are with us on the day are polite, helpful and very hard-working. We
would have no issue recommending them to anyone and we look forward to working with them again next year.

Katherine, Air Charter Expo

I came into the office this morning and noted yet again how Goldservice continues to go above and beyond. The office was its usual immaculate self, and our small kitchen was gleaming. Please accept our gratitude and thanks for all your efforts. We really do appreciate it.

Jackie, Sennocke

Get in touch

To discuss your requirements, contact us now on 0800 180 4575