Retail cleaning in London and the South East

From High Street stores to shopping centres, our expert cleaning staff can be relied upon to ensure that your customers see you in a favourable light whenever they enter your retail premises.

Retail managers understand better than anyone that first impressions count. When a customer enters a poorly-maintained store, the entire experience gets off to a bad start.

Keeping shops clean is just one of the many requirements that managers have when it comes to choosing a professional retail cleaning company. Other challenges they face include:

  • Security – have cleaning staff working amongst hundreds of thousands of pounds worth of stock been DBS-checked?
  • Skill – is their cleaning company providing fully-trained staff who can deal with the complexities posed by different types of flooring, signage, lighting and glass?
  • Flexibility – will their cleaning provider be able to work to their exact needs, such as providing a full team of cleaners overnight and a standby cleaner in store during opening hours?

Goldservice has now been offering professional cleaning services across the commercial space for more than 35 years and fully understands the needs of retail clients.

We have a team of more than 300 well-trained, highly-skilled cleaners working across London and the South East, and we are known for our proactive, dedicated approach to retail cleaning. Our shop cleaning services are second to none.

Whether you are looking for single-shop cleaners or you manage a large retail outlet, a department store or shopping centre, our hard-working cleaning teams will ensure that your customers’ visits to your premises will be memorable for all the right reasons.

Retail cleaning services – the Goldservice way

Having now successfully completed more than 200,000 cleaning jobs, we know how to keep premises clean like few other commercial cleaning companies.

We achieve this by nurturing a fantastic team of 300+ cleaning staff, some of whom have been with us for many years. We ensure they are well looked after and properly trained – and we take Health & Safety seriously, too.

Once we have worked with you to discuss your precise retail cleaning service requirements – these are different for every retail client, no matter how similar the store – we will present you will a tailored cleaning plan.

When your contract starts, we’ll ensure that the onboarding of our cleaners is as seamless as possible. We’ll iron out everything from security clearance and access to making sure that our staff know exactly what is required of them and when.

You’ll find the availability of our senior management to be refreshing, too.

Unlike some retail cleaning companies, who melt into the background once a contract has been signed, we’re readily available 24/7.

We also perform regular audits to make sure our cleaners’ work is as consistent and as good as it can be.

You’ll also find Goldservice to be cost-effective.

We have a lean, efficient working model that enables us to deliver industry-leading service at competitive prices – proof that affordable retail cleaning services are available in London and the South East.

We take care of the following for our retail clients:

  • Hard floor cleaning
  • Carpet and upholstery cleaning
  • Changing room cleaning
  • Mirror and window cleaning
  • Escalator cleaning
  • General shop floor cleaning
  • Retail parks, department stores and motorway services
  • Exterior grounds maintenance
  • Washroom services
  • Doors and signage cleaning
  • Car park maintenance
  • Deep cleaning
  • General maintenance work

Our expertise in the retail space

In the retail environment, we know exactly where to focus our attention. Most clients want the customer experience upon entering the store to be outstanding – and that means perfectly maintained floors.

We are experts at cleaning floors of all kinds and have more than £200k of industry-leading tech to help us achieve the levels of perfection that our clients demand.

Whether your premises have porcelain floors, wood floors, stone floors or carpets, we offer daily cleaning services that will keep entries and walkways looking immaculate.

Also incredibly important to our retail clients is their changing rooms. That means using the latest products and machinery to ensure smear-free, perfectly-polished windows and hygienic, spotless changing room floors.

Escalators are a speciality too. We know how easily these can become magnets for dirt and debris when not properly maintained – and how off-putting this can be to customers.

Many shops and other retail premises today want to advertise their environmentally-friendly credentials, and we can assist here, upon request, by providing an effective green cleaning service.

We use two acclaimed eco-friendly product lines, whose materials include everything from surface sanitisers to probiotic washroom cleaners. These ensure that our green cleaning service meets the high standards for which we are known.

7 reasons to choose Goldservice as your retail cleaning service


Expertise spanning 35 years.


More than £200k invested in cleaning tools and technology.

Great Staff

Well-trained, reliable, DBS-checked staff.

Management Support

24/7 phone access to our senior management team.

Green cleaning

Environmentally-friendly retail store cleaning available on demand.


Around-the-clock working solutions to meet your schedule.


Trusted cleaning partner for 200+ businesses across London and the South East.

I came into the office this morning and noted yet again how Goldservice continues to go above and beyond. The office was its usual immaculate self, and our small kitchen was gleaming. Please accept our gratitude and thanks for all your efforts. We really do appreciate it.

Jackie, Sennocke

As Premises manager I contracted in Goldservice Contract Cleaning to carry out a deep clean of all the Corridors & Toilets at my school. The whole team worked extremely hard for the whole week and the end results are above and beyond what i had expected. We have already received great feedback from the staff & students on their return from the summer holiday, exactly what I was hoping for.

Carl, Charles Darwin Secondary School

We use Goldservice for a local event that we organise annually. The team are friendly and reliable and the staff that are with us on the day are polite, helpful and very hard-working. We
would have no issue recommending them to anyone and we look forward to working with them again next year.

Katherine, Air Charter Expo

We have been using Goldservice for the past five years, and I could not be happier with the service.

Jon Wittenberg, Club Manager

I have personally used Goldservice for over 10 years across the sites I look after, and have always found them to be honest, trustworthy and extremely reliable.

Mark Effenberg, Franchise Director

Get in touch

To discuss your requirements, contact us now on 0800 180 4575